Refund and Returns Policy

Return Policy

All sales are final. No refunds or exchanges allowed for online orders.
Service pricing may vary from listed in-store pricing.

Guide to Claims

1- Any claim(s) for missing items must be made within 24hrs after receiving your order.

2- There are no returns or exchanges due to any concerns over quality. All of the items in your shopping cart were carefully hand-picked by our specially trained staff who ensure you’re getting the absolute best products in any case. Your products are again double checked when getting packaged by a quality control supervisor before being shipped out to you.

3- If for any reason, you receive a product that is expired, or past the ‘best before date’, you must make the claim within 24hrs after receiving your order by emailing: info@mikamall.com Be sure to include your order reference number , and contact information. Alternatively, you can call the Customer Service line at: (905) 761-5800.

4- If you made a mistake in your order by picking the wrong item, we are not responsible for exchanging or accepting to returning it.